FAQ

Will BlockSwiper fit my vacuum cleaner?

BlockSwiper has a 35mm inner tube design, which makes it compatible with many different vacuum cleaners including various models from Samsung, Bosch, Miele.

BlockSwiper comes with a 32mm adapter ring, expanding the range of vacuum cleaners it can work with.

Make sure to check the tube measurements and power rating of your vacuum cleaner for compatibility.

How powerful vacuum cleaner is needed for BlockSwiper?

BlockSwiper has undergone testing with multiple household bagged and bagless vacuum cleaners, showing superior performance with models featuring a suction power of at least 700W.

BlockSwiper has been successfully tested with several popular vacuum models from Miele, Samsung, and Electrolux.

Will it work with my stick vacuum?

Our tests have shown that compatibility and working effectiveness with cordless handstick or handheld vacuums is not guaranteed due to generally low suction power of these devices.Therefore, the blocks may remain on the floor and potentially cause painful surprises.

BlockSwiper is not designed at the moment to be used with stick vacuums.

Where do I get a user manual for BlockSwiper?

Multilanguage user manual with safety guide, operating and cleaning instructions can be found here.

My BlockSwiper is not picking up blocks

Please check your vacuum cleaner suction power. BlockSwiper has undergone testing with multiple household bagged and bagless vacuum cleaners, showing superior performance with models featuring a suction power of at least 700W.

If the vacuum cleaner meets the criteria and there is still a lack of suction power, then please:

  • verify the cleanliness of your vacuum cleaner filter;
  • for bagged vacuums, ensure the dust bag is not overfilled;
  • for bagless vacuums, ensure the dustbin is not overfilled.
  • check the how-to tutorial here to ensure that you operate BlockSwiper correctly.

If the issue remains, reach out to us: blockswiperofficial@gmail.com

Import Duties & Taxes

Please note that customers are responsible for any import duties, taxes, or customs fees that may be charged upon delivery. These charges vary by country and are not included in the product price or shipping cost.